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Privacy Policy

PRIVACY POLICY
EFFECTIVE DATE: 9th SEPTEMBER 2021

HustleHawks (U.S.A) Inc. is committed to protecting our user’s privacy. Please take the time to read this Privacy Policy which explains what information we collect about you, how we use it, and your rights. HustleHawks (U.S.A) Inc. (“we”, “our”, “us”) is the data controller of the personal data collected via or in connection with the HustleHawks Platform (website, mobile applications for the Apple App Store and Google Play Store) and  https://bubble.io/   (collectively the “Site”). The Site is a Bubble Site built using Bubble.io, which is a no code application building platform. Therefore, the data processor is Bubble Group, Inc. The HustleHawks (U.S.A) Inc. website utilizes SSL encryption as security measures. The HustleHawks (U.S.A) Inc. website can be visited through this link: www.hustlehawks.com . The HustleHawks (U.S.A) Inc. website is primarily a landing page for provision of information about our services including our mobile applications. Also, we have integrated components of TidioChat and Sendgrid on the HustleHawks (U.S.A) Inc. website through which users can contact us.

Data protection is our highest priority. The use of the Site is possible without any indication of personal data; however, if a data subject wants to use special services via our Site, processing of personal data may become necessary. If the processing of personal data is necessary, and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the with the country-specific data protection regulations applicable to us. Utilizing this data protection declaration, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed through this data protection declaration, of the rights to which they are entitled. If you are a resident of California, the rights available to you are enshrined in section 15. Please refer to section 15 for detailed information with respect to the rights available to you.

We have implemented numerous technical and organizational measures to ensure the complete protection of personal data processed through this Site. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to our  3rd party service providers via appropriate means.
1 WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:

  • Information you provide to us when you use our Site (e.g. your name, contact details, date of birth, and any information which you add to your account profile);
  • Transaction and billing information, if you make any purchases using our Site (e.g. credit/debit card details);
  • Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media);
  • Information you provide us when you enter a competition or participate in a survey;
  • Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site; and
  • Other information necessary to provide the Site, for example we may access your location if you give us your consent.

2 WHAT DO WE USE THIS PERSONAL DATA FOR?
Depending on how you use our Site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:

  • To fulfil your order and maintain your online account.
  • To manage and respond to any queries or complaints to our customer service team.
  • To personalise the Site to you and show you content we think you will be most interested in, based on your account information, your purchase history and your browsing activity.
  • To improve and maintain the Site and monitor its usage.
  • For market research, e.g. we may contact you for feedback about our products.
  • To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.
  • For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.
  • To comply with our legal and regulatory obligations.

We rely on the following legal basis, under data protection law, to process your personal data:

  • Because the processing is necessary to perform a contract with you or take steps prior to entering into a contract with you (e.g. where you have made a purchase with us, we use your personal data to process the payment and fulfil your order).
  • Because we have obtained your consent (e.g. where you contact us with a query, where you add optional information to your account profile, or if you consent to receive marketing from us).
  • We use information about you to tailor your view of the Site, to make it more interesting and relevant in respect of the products and offers on view.

3 MARKETING
Depending upon your marketing preferences, we may use your personal data to send you marketing messages by email, phone or post. Some of these messages may be tailored to you, based on your previous browsing or purchase activity, and other information we hold about you.

If you no longer want to receive marketing communications from us (or would like to opt back in!), you can change your preferences at any time by contacting us (details below), clicking on the ‘unsubscribe’ link in any email, or updating your settings in your account. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (e.g. order and delivery confirmations, and information about your legal rights).

You may also see ads for our Site on third party websites, including on social media. These ads may be tailored to you using cookies (which track your web activity, so enable us to serve ads to customers who have visited our Site). Where you see an ad on social media, this may because we have engaged the social network to show ads to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third-party websites.
4 WHO DO WE SHARE THIS PERSONAL DATA WITH?
We share customers’ personal data with third parties in the following circumstances:

  • With other companies as necessary to operate the Site.
  • With our suppliers and service providers working for us, e.g. payment processors and delivery companies.
  • With our professional and legal advisors.
  • With third parties engaged in fraud prevention and detection.
  • With law enforcement or other governmental authorities, e.g. to report a fraud or in response to a lawful request.

If we sell any business assets, the personal data of our customers may be disclosed to a potential buyer. In this event, we will make reasonable attempts to ensure the buyer will be bound by the terms of this Privacy Policy. Otherwise where we have your consent or are otherwise legally permitted to do so.
5 STORAGE AND RETENTION
We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a service) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
6 DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF BUBBLE
This Site uses the Bubble infrastructure as Site platform / hosting facility (https://bubble.io/). All data is securely stored in the Bubble infrastructure. Bubble is a no code application builder platform.
The Bubble platform is operated by the Bubble Group, Inc. of 1811 Silverside Road, Wilmington, New Castle County, Delaware 19801.
The Site is a Bubble Site as defined in the https://bubble.io/ privacy policy which can be found at https://bubble.io/privacy. Please go through the privacy practices and other terms of Bubble Group, Inc. prior to using the Site. Bubble may also use third party services, sub-processors and place cookies on the Site.
The list of sub-processors used by bubble can be found at https://bubble.io/subprocessors.
Bubble complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the EU and the United Kingdom and Switzerland to the United States.
As described in the Privacy Shield Principles (https://www.privacyshield.gov/article?id=Requirements-of-Participation), Bubble is accountable for personal data that it receives and subsequently transfers to third parties.
7 DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF TWILIO
We also use a third-party service provider, Twilio, Inc. We use Twilio’s API, which allows us to build features into our Site to enable us to communicate with our users through texting and calling. If you are a user of the Site, Twilio may need to collect and process certain Personal Information about you as a controller to provide such services. To learn more about Twilio’s privacy practices, please visit https://www.twilio.com/legal/privacy.
Use of Sendgrid; Transfer of Data outside the EU
The mail provider service “Sendgrid” by SendGrid, Inc., 1801 California St Suite 500, Denver, CO 80202, USA receives and processes on our behalf the data necessary for the order, in particular email address, IP address, device name. These data are processed on servers in the USA. Sendgrid is certified according to “privacy shield”. The “privacy shield” is an agreement between the European Union (EU) and the USA to ensure compliance with European data protection standards in the USA.
8 DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF SENDGRID
The mail provider service “Sendgrid” by SendGrid, Inc., 1801 California St Suite 500, Denver, CO 80202, USA receives and processes on our behalf the data necessary for the order, in particular email address, IP address, device name. These data are processed on servers in the USA. Sendgrid is certified according to “privacy shield”. The “privacy shield” is an agreement between the European Union (EU) and the USA to ensure compliance with European data protection standards in the USA.

Sendgrid is a service with which the dispatch of newsletters can be organized and analyzed. With the help of Sendgrid we can analyze our newsletter campaigns. When you open an e-mail sent with Sendgrid, a file contained in the e-mail (so-called web beacon) connects to the Sendgrid servers in the USA. This allows you to determine whether a newsletter message has been opened, when the last email was sent and opened, and which links have been clicked on. In addition, technical information is recorded (e.g. time of registration, IP address, browser type and operating system). They are used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
If you do not want Sendgrid to analyze your data, you must unsubscribe from the newsletter. For this purpose, we provide a respective link in every newsletter.
Details on Sendgrid and its Privacy Policy can be found here:  https://sendgrid.com/policies/privacy/services-privacy-policy/.
The data are stored for the purpose of newsletter subscription will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of Sendgrid after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. email address for the use of the Platform) remain unaffected.

OPT-OUT: The user can withdraw the consent to the storage of data, the email address and their respective use for sending the newsletter at any time. This can be done free of charge (except for the transmission costs) and via a link in the newsletter itself or notification to us or, if applicable, to Sendgrid.
9 DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF MAIL CHIMP
On this Site, the controller has integrated MailChimp. MailChimp is an online service provider which allows the advertising growth of business. The purpose of MailChimp’s integration is to promote the services of the Site to existing users as well as to potential new users. MailChimp’s data privacy policy is further explained under the following link
Privacy Policy
Data Processing Addendum
10 DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF MIXPANEL.COM
On this Site, we use the tracking tool Mixpanel, a web analytics service from the provider Mixpanel Inc., 405 Howard St, Floor 2, San Francisco, CA 94105, USA (“Mixpanel“), to understand how our customers use our applications and to keep on improving them. Mixpanel is used to gather information on which features of the Site are used by customers and to what extent. Such an analysis offers a means to control planning as part of product development, since it enables the specific demand for features to be taken into account. The results of an analysis are therefore directly incorporated in the further development of the Site.

Mixpanel collects and stores usage data in pseudonymous profiles. The pseudonymous user profiles are not collated with personal data of the person associated with the pseudonym. We use Mixpanel cookies for our products in order to record your browser type, operating system, language settings, the search terms you enter and your IP address.

Mixpanel stores the data it collects in the USA and is subject to the EU-US Privacy Shield for this purpose: https://www.privacyshield.gov/EU-US-Framework.

You can object to collection and storage of your data for the purpose of web analysis at any time with effect for the future by disabling the Mixpanel cookie by clicking on “Yes, I would like to opt out” on the website: https://mixpanel.com/optout/. Please note that this means an opt-out cookie is placed on your device. You should therefore not delete this opt-out cookie.

More information about Mixpanel’s privacy policy is available here: https://mixpanel.com/terms.
11 DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF GOOGLE ANALYTICS (WITH ANONYMIZATION FUNCTION)
On this Site, the controller has integrated the component of Google Analytics (with the anonymizer function), managed by a plugin called Monster Insights.

MonsterInsights (MonsterInsights, LLC)

MonsterInsights is an analytics service provided by MonsterInsights, LLC.

Personal Data collected: Cookies and Usage Data.

Place of processing: US

Privacy Policy– https://www.monsterinsights.com/privacy-policy/.

Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behaviour of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyse the traffic on our Site. Google uses the collected data and information, inter alia, to evaluate the use of our Site and to provide online reports, which show the activities on our Site, and to provide other services concerning the use of our Site for us.

Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyse the use of our Site. With each call-up to one of the individual pages of this Site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our Site at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this Site, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following Link https://www.google.com/analytics/.
12 DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF GOOGLE-MAPS
Our Site uses Google Maps to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google).

Through certification according to the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that it will follow the EU’s data protection regulations when processing data in the United States.

If you access the Google Maps components integrated into our Site, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description.

By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser.

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use (https://policies.google.com/terms?gl=DE&hl=en) and the Terms and Conditions for Google Maps (https://www.google.com/intl/de_de/help/terms_maps.html).

Google also offers further information at

https://adssettings.google.com/authenticated

https://policies.google.com/privacy
13 DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE OF TIDIOCHAT
Our Site is using Tidio as our chat provider. We are not using your data for any other purposes than for the chat. If you use our chat, please find here the terms and conditions https://www.tidiochat.com/en/terms  and privacy statement https://www.tidiochat.com/en/privacy-policy of Tidio.

You will see a description of the type of personal data being collected, information on how that data is used and why, as well as the legal basis for that processing
14 DATA PROTECTION PROVISIONS ABOUT THE USE OF THE SERVICE PROVIDER POSTMARK
Our transactional emails are sent by the email service provider Postmark, a mailing platform of the U.S. provider Wildbit, LLC, 2400 Market Street, Suite 235B, Philadelphia, PA 19103, USA (“Postmark“).

Postmark can use the data of the recipients in pseudonymized form, i.e., the data is not assigned to a specific user, to optimize or improve its own services, such as to technically optimize mailing and for the presentation of the transactional emails or for statistical purposes. However, Postmark does not use the data of our email recipients to write to them itself or to transmit the data to third parties.

We use Postmark to send emails to users. Sending out emails is necessary in order to provide services to our users. This may include emails with invitations, invoice receipts, important notifications about the Platform usage or when users need to recover their password.

When transferring data outside of the EU into the USA, the adequate means of protection is ensured by the European Commission’s approved model contract clauses.

We use Postmark on the basis of our legitimate interests in accordance with Article 6 (1) sentence 1 f) GDPR. If you withdraw your consent to receive any newsletter, we instruct Postmark to erase your data. You can find Postmark’s Privacy Policy at: https://postmarkapp.com/privacy-policy&sa=D&ust=1564540791850000.
15 USER VERIFICATIONS THROUGH OTHER PLATFORMS
The controller has integrated the option to conduct background checks and user verification on the Site through third-party platforms. The links to the third-party platforms are:

https://travel.state.gov/content/travel/en/international-travel/while-abroad/criminal-record-checks.html;

https://www.rcmp-grc.gc.ca/en/terms-conditions.

Please visit the links provided above and acquaint yourself with the privacy practises of these providers prior to using our Site.
16 PAYMENT METHOD: DATA PROTECTION PROVISIONS ABOUT THE USE OF STRIPE AS A PAYMENT PROCESSOR
On this Site, the controller has integrated components of Stripe. Stripe is an online payment service provider. Payments are processed via so-called Stripe accounts, which represent virtual private or business accounts. Stripe is also able to process virtual payments through credit cards when a user does not have a Stripe account. A Stripe account is managed via an e-mail address, which is why there are no classic account numbers. Stripe makes it possible to trigger online payments to third parties or to receive payments. Stripe also accepts trustee functions and offers buyer protection services.

Stripe’s services in Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited (“Stripe Payments Europe”)—an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc.

Stripe’s operating company is Stripe 510 Townsend Street San Francisco, CA 94103, USA

If the data subject chooses “Stripe” as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to Stripe accordingly. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.

The personal data transmitted to Stripe is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.

The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to Stripe, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between Stripe and the controller for the processing of the data will be transmitted by Stripe to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

Stripe will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfil contractual obligations or for data to be processed in the order.

The data subject has the possibility to revoke consent for the handling of personal data at any time from Stripe. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.

The applicable data protection provisions of Stripe may be retrieved under https://stripe.com/en-in/privacy.
17 SECURITY
This Site ensures that data is encrypted when leaving the Site. This process involves the converting of information or data into a code to prevent unauthorised access. This Site follows this process and employs secure methods to ensure the protection of all credit and debit card transactions. Encryption methods such as SSL are utilised by the HustleHawks (U.S.A) Inc. website to protect customer data when in transit to and from this Site over a secure communications channel.

Whilst we do everything within our power to ensure that personal data is protected at all times from our Site, we cannot guarantee the security and integrity of the information that has been transmitted to our Site.
18 CHILDREN
Our Site is not intended for, and should not be used by, children under the age of 18. We do not knowingly collect personal data from children under 18.
19 COOKIES
Our Site uses cookies and similar technologies to provide certain functionality to the Site, to understand and measure its performance, and to deliver targeted advertising.
20 YOUR RIGHTS (ONLY APPLIES TO RESIDENT OF CALIFORNIA)
If you are a Consumer under the California Consumer Protection Act you have certain rights in respect of your personal data, including the right to access, portability, non- discrimination, correct and request the erasure of your personal data.

Right to access

  • You have the right to request us to disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive your verifiable request, we will disclose to you:
  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The specific pieces of personal information we collected about you
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • Sales, identifying the personal information that each category of recipient purchased; and
  • Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Right to non-discrimination

  • We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
  • However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels.

Right of erasure or deletion 

  • You have the right to request us to delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546  seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Verifiable Customer Request

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:

  • Emailing us at: incident@hustlehawks.com

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You also have the right to object to your personal data being used for certain purposes, including to send you marketing. See ‘Marketing’ above in clause-3, for more details of how to opt-out of marketing.

We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, you should contact us using the details below. You are also entitled to contact your local supervisory authority for data protection.
21 PERIOD FOR WHICH THE PERSONAL DATA WILL BE STORED
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a contract.
22 PROVISION OF PERSONAL DATA AS STATUTORY OR CONTRACTUAL REQUIREMENT; REQUIREMENT NECESSARY TO ENTER INTO A CONTRACT; OBLIGATION OF THE DATA SUBJECT TO PROVIDE THE PERSONAL DATA; POSSIBLE CONSEQUENCES OF FAILURE TO PROVIDE SUCH DATA
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Data Protection Officer. Our Data Protection Officer clarifies to the data subject whether the provision of the personal data is required by law, contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.
23 CONTACT US
If you have any queries on any aspect of our Privacy Policy, please contact our Data Protection Officer (“DPO”) on the details below:
DPO: Arnold Rossen
Email: arnold@hustlehawks.com